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Order Help
How to Place an Order
To place an order through The Bonny Doon Garden Company website, follow these simple steps:- Click the "Add To Cart" button on the pages displaying the products you want to purchase.
- Adjust quantity if necessary on the Shopping Cart page, then click "Update Cart" to view the modified total.
- Calculate your shipping method, then click the "Checkout" button from the Shopping Cart page.
- If you are not logged in, the next page will ask you to log in or to create your account.
- Enter your billing and shipping information on the checkout page. If you've entered this information on another occasion, confirm that it's correct and make any necessary changes by either entering new information or visiting the "My Account" page prior to continuing.
- Finally, review the order total and enter your credit card information or choose to pay with PayPal. When you're satisfied that everything is correct, click the "Submit My Order" button. You will receive your order confirmation page after your credit card is confirmed. Your order is now complete.
- You may check the status of your order by returning to http://www.bonnydoongardenco.com/ and visiting the "My Account" page, and clicking on the "View Your Order History" link.
You can place your order, check the status of your order or review a past order, and get answers to any questions you may have about The Bonny Doon Garden Co. or our products by calling and leaving a message at (831) 421-0975.
Payment Options
The Bonny Doon Garden Company offers customers several credit card payment options.We accept ONLY Visa, MasterCard, American Express and Discover directly, or you may use PayPal and pay with a credit card or your bank account.
You must provide us with a working phone number in order for us to contact you to confirm your order and in case of problems with your order.
Your browser and The Bonny Doon Garden Company's secure server encrypt confidential information during transmission, ensuring that transactions stay private and protected. If any unauthorized use of your credit card occurs as a result of your credit card purchase from The Bonny Doon Garden Co., simply notify your credit card provider in accordance with its reporting rules and procedures.
Refund Processing
All requests will be processed after our returns department inspects and verifies the problem with the order. Returns take approximately 7 to 10 business days to process upon receipt of the item.If you have any questions, contact one of our customer service representatives at (831) 421-0975.
